Our most important goal at olivefan.com is to strive to maintain and seek to ensure the security of customer data. We understand that you may have concerns about the privacy of your personally identifiable information. That's why we created this section specifically to address your concerns and answer questions you may have.

What information do we collect? How do we use it?

When you order, we need to know your name, email address, shipping address, credit or debit card number and expiration date. This allows us to process and fulfill your order and notify you of the status of your order. If there is a problem with your order, we may also ask you for a phone number so that we can contact you. For some deliveries, this number may be given to our courier. We also monitor customer traffic patterns and site usage to help us develop the design and layout of our site. We may also use the information we collect to occasionally notify you of important functional changes to websites, contests, special offers and new arrivals.

We automatically collect information about the actions you perform on the Site. For example, every time you use this website, we automatically collect the type of web browser you use, the operating system, the Internet service provider, your IP address, the page you are viewing, and the time and duration of access to the website. This anonymous usage information may be associated with your username and profile.

We use personal information for internal purposes, such as providing you with websites and services, improving websites and services, notifying you about new products or services, and communicating with you about trading matters with you and your olivefan. Except as otherwise stated in this Privacy Policy, we will not disclose personal information to third parties without your consent, including for direct marketing purposes. We may disclose certain usage data about websites and services to third parties. However, in this case, your usage data is aggregated with other people's usage data and personal information is not separately identified.
Information security issue

Olivefan recognizes the importance of protecting the confidentiality of your personal information. Therefore, we use reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure and use. While we strive to protect the information on this website or service, we do not guarantee the security of any information you transmit through this website or service, at your own risk.

Third party services and applications

Through this website and services, you have the option to access third-party services and applications such as Facebook and other social networks. When you do this, you can import information from other services and applications and share content with those services. Some of these third-party services may also provide us with information from your account that will enable us to enhance and personalize your use of the Site and Services. If you choose to use such third party services or applications through the Services, the information you share with such third party services and applications will be governed by their privacy policies and the privacy settings of such services.

Your rights

At any time, we own or process your personal data, you have the following rights: access to personal information - you have the right to ask us to provide a copy of your information. Usually free. This request should be made in writing and you will need to provide proof of identity before we post it to you.

Right of Correction - You have the right to correct inaccurate or incomplete data we hold.

Right to withdraw consent - You may revoke consent to our use of your personal information at any time.

Limit the right to process - You can ask us to limit the personal information we store and use if you object to us using it or you request to remove it.

Complaints or Enquiries - If you have any questions or complaints about the way we obtain and use your personal information, you can contact us.

User comment

Our website offers publicly accessible blogs, reviews, ratings and other types of interactive social media. Please note that any information you provide in these areas may be read, collected and used by others who access them. To request removal of your personally identifiable information from our social media site, please contact us at olivefan.com. In some cases, we may not be able to delete your personally identifiable information, in which case we will notify you if we are unable to do so and for reasons.

In general, we may combine your personally identifiable information with non-personal and other information, including demographic information collected through our websites and third-party sources, to improve the customer experience.

Privacy Policy Change

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will notify you by posting a revised Privacy Policy on the Site. These changes will take effect on the revision date shown in the revised Privacy Policy. By continuing to use our website or service, you agree to the revised Privacy Policy.